What personal data we collect and why we collect it
Comments
When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
An anonymised string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.
Media
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
Contact forms
If you fill in a contact form on our website, or sign-up to our mailing list, the data is transferred directly to our Cloud Storage System, which is password protected, has 2-step verification enabled, and is compliant with all relevant Data Protection legislation. This data is transferred through encrypted HTTPS.
Cookies
If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracing your interaction with the embedded content if you have an account and are logged in to that website.
Analytics
Your data is compiled into site-wide information & reports through WordPress and Google Analytics packages. This allows us to make useful insights into how people are interacting with our site, what information is useful and informative and to whom.
Who we share your data with
We will share overall information about site visitors, page views, comments, demographics and other site-wide information with our principal funders Arts Council England, Birmingham & Coventry City Councils, and some major charitable trusts to prove our commitment to marketing our work and understanding our audiences. We will never share personal data such as email addresses, phone numbers, names or IP addresses.
How long we retain your data
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognise and approve any follow-up comments automatically instead of holding them in a moderation queue.
What rights you have over your data
If you have left comments on the site, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Where we send your data
Visitor comments may be checked through an automated spam detection service.
Your contact information
If you have any questions or concerns about your data and how we handle it, including submitting Subject Access Requests or Freedom of Information Requests, contact Carl Sealeaf at carl@opentheatre.co.uk. We will respond to your query within 72 hours.
Additional information
How we protect your data
We have the following procedures in place to protect your data:
- 2 layers of password protection
- Data sent electronically through https secure connections
- Data backed up onto a single password-protected laptop
- Anti-virus & malware software installed on all company devices
- Fortnightly checks of devices connected to Cloud accounts
- Fortnightly checks of antivirus software
- No Cloud access permitted over unsecure WiFi connections
- Cloud Sessions to last a maximum of 48 hours